At Shift My Goods Packers and Movers, we value the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal data. By using our services, you agree to the practices described in this policy.

Information Collection:

We collect certain personal information from you when you use our services or interact with our website. The information we may collect includes but is not limited to:
Full name
Contact details (address, phone number, email)
Date of birth
Government-issued identification (for verification purposes)
Payment information (credit card details, bank account information)
Household inventory and other moving-related information

Use of Information:

We use the collected information for the following purposes:
Providing moving and packing services as requested by you.
Processing payments and billing.
Contacting you for service updates, scheduling, or any other necessary communication related to your move.
Ensuring the safety and security of your belongings during the move.
Improving our services and customer experience.
Complying with legal and regulatory requirements.

Information Sharing:

We may share your personal information with third parties only under the following circumstances:
With our trusted service providers who assist us in carrying out our services, such as subcontractors, movers, and logistics partners.
With government authorities or law enforcement agencies when required by law or to protect our legal rights.
With your explicit consent to share specific information.

Data Security:

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, it is important to note that no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once your data is no longer needed, we will dispose of it securely.

Your Rights:

You have the right to access, correct, or delete your personal information we hold about you. You may also withdraw your consent for the processing of your data at any time. To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies on our website to improve user experience and gather analytics. You can control cookie preferences through your browser settings.

Changes to the Privacy Policy:

We may update this privacy policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated.

For any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us at info@shiftmygoods.in.

Date: 2nd August 2023
Version: Version 2.0